Account specialist serp_jobs.h1.location_city

Job Description Summary

#LI-Remote

This is a field-based and remote opportunity supporting key accounts in an assigned geography.

Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you.

Company will not sponsor visas for this position.

The Territory Account Specialist (TAS) is a driven sales business leader who designs customized customer experience tailored to the needs of each account and Health Care Provider (HCP). Acting as the primary Point of Contact (PoC) in our customer-centric approach the Territory Account Specialist engages with clients to identify mutual priorities and address their needs by problem-solving and leveraging Novartis resources to enhance patient outcomes. The Territory Account Specialist possesses expertise in clinical selling account selling access navigation problem solving team orchestration / collaboration and omni-channel engagement.

Job Description

Key Responsibilities :

• Pinpoint mutual priorities and utilize insights and strategies across the entire account to formulate a strategic territory business plan that aims to enhance product demand by addressing the requirements of key partners and their patients ultimately achieving exceptional outcomes.
• Encourage clinical discussions that motivate the customer to advocate for their patients and involve the entire account team to identify any barriers offering suitable solutions to meet the customers needs.
• Utilize expertise and understanding of the market relevant competitors industry trends and cross-functional strategies to foresee and effectively manage business opportunities and challenges.
• Conduct essential planning meetings with key stakeholders to tackle complex customer issues and collaborate effectively across departments to ensure all customer requirements are fulfilled.
• Examine market data and trends within the territory to understand the local business landscape promote engagement and lead both virtual and live interactions with customers.
• Utilize systems and omni-channel or multi-channel strategies to maximize the complete range of Novartis capabilities for personalized engagement with customers whether in person or virtually.
• Work collaboratively with regional colleagues other field staff and home-office teams to proactively meet customer needs and deliver suitable access support.
• Deliver timely access assistance and work collaboratively with Patient Specialty Services (PSS) associates to address customer requirements efficiently.

Essential Requirements :

Desirable Requirements :

Leveling Guidelines : the position will be filled at level commensurate with experience.

Territory Account Specialist :

Senior Territory Account Specialist :

Executive Territory Account Specialist :

Driving is an Essential Function of this Role : Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role you must have a fully valid and unrestricted drivers license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.

COVID-19 Vaccine Policy (customer-facing roles only) : While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time employees working in customer-facing roles must adhere to and comply with customers (such as hospitals physician offices etc.) credentialing guidelines which may require vaccination. As required by applicable law Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to .

For Field Roles with a Dedicated Training Period : The individual hired for this role will be required to successfully complete certain initial training including home study eight (8) or fewer hours per day and forty (40) or fewer hours per week.

Novartis Compensation Summary :

The salary for this position is expected to range between :

The final salary offered is determined based on factors like but not limited to relevant skills and experience and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.

Your compensation will include a performance-based cash incentive and depending on the level of the role eligibility to be considered for annual equity awards.

US-based eligible employees will receive a comprehensive benefits package that includes health life and disability benefits a 401(k) with company contribution and match and a variety of other addition employees are eligible for a generous time off package including vacation personal days holidays and other leaves.

EEO Statement :

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment hiring training promotion or other employment practices for reasons of race color religion sex national origin age sexual orientation gender identity or expression marital or veteran status disability or any other legally protected status.

Accessibility and reasonable accommodations

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If because of a medical condition or disability you need a reasonable accommodation for any part of the application process or to perform the essential functions of a position please send an e-mail to or call 1 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Salary Range

$114100.00 - $211900.00

Skills Desired

Account Management Commercial Excellence Communication Skills Compliance Conflict Management Cross-Functional Coordination Customer Insights Ethics Healthcare Sector Influencing Skills Negotiation Skills Selling Skills Technical Skills

Required Experience :

IC

Key Skills

Labor Cost Analysis,Customer Service,Employee Evaluation,Store Management Experience,Algebra,Management Experience,Process Improvement,Profit & Loss,Leadership Experience,Supervising Experience,Aviation Experience,3PL

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 114100 - 211900