Account representative serp_jobs.h1.location_city
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Account representative • springfield ma
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VirtualVocationsSpringfield, Massachusetts, United States- serp_jobs.job_card.full_time
A company is looking for a Default Account Representative to manage first payment default accounts and facilitate customer payments.
Key Responsibilities
Handle incoming and outgoing communications on first payment default accounts, ensuring accurate processing and documentation
Research and identify contact information for first pay defaults and assist customers with payment processing and inquiries
Provide relief options to customers facing hardships and support administrative tasks as needed
Required Qualifications
Associate's degree in business, finance, communication, marketing, or a related field; or equivalent experience
Two years of related experience or a combination of education and experience
Strong computer skills, including proficiency in Microsoft Office applications
Strong typing skills
Familiarity with online resources for account management