Account manager serp_jobs.h1.location_city

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.

In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

Job Summary :

Acrisure is seeking an Associate Account Manager to join our growing team. The Associate Account Manager’s primary duties include the day-to-day processing of new business, renewal business, and policy changes. The AAMs are also held accountable for delivering excellent customer service through efficient workflow processes and collaboration with the team. This role requires a working knowledge in workflows, service delivery, workload management, and Acrisure’s core deliverables.

Responsibilities :

Serves as primary processor of client-related documents and services.

Utilizes standard processes to increase effectiveness and improve overall service delivery.

Administers defined processes, analyze data, and suggests improvements.

Provides professional, timely, and accurate output to customers and internal team members.

Partners with the team to manage the workload and deliver exceptional customer service.

Improves client satisfaction by meeting and exceeding customer service standards.

Receives and responds to client calls and email requests per Customer Service Standards.

Works side-by-side with the team and fosters on-going, open communication, and manages the workload.

Facilitates a team environment that promotes collaboration and trusted partnerships.

Stays on top of priorities and reprioritizes as needed, while maintaining accuracy of output.

Requirements

Required Qualifications

Current Insurance License in Property & Casualty for the state in which your agency office is located, OR the ability to obtain this within six months of hire.

Proficient in Microsoft Office Products

Must be comfortable in an electronic environment with strong computer skills.

Excellent people skills and ability to work well in a team environment.

Excellent verbal and written communication skills.

Strong organizational skills and attention to detail

Education and Experience :

Required Qualifications

High school diploma or GED (college preferred)

A minimum of 2 years' experience within the insurance industry or business-related setting

Current Property and Casualty License OR Life and Health License

Benefits and Perks :

Competitive compensation

Generous vacation policy, paid holidays, and paid sick time

Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid)

Company-paid Short-Term and Long-Term Disability Insurance

Company-paid Group Life insurance

Company-paid Employee Assistance Program (EAP) and Calm App subscription

Employee-paid Pet Insurance and optional supplemental insurance coverage

Vested 401(k) with company match and financial wellness programs

Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options

Paid maternity leave, paid paternity leave, and fertility benefits

Career growth and learning opportunities

…and so much more!

Please note : This list is not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Offerings may vary based on subsidiary entity or geographic location.

Pay Details

Pay Range : if applicable

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

At Acrisure, we firmly believe that an inclusive workforce drives innovation, creativity, and ultimately, our collective success.

We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Acrisure also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination.

Acrisure also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email

California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com / privacy / caapplicant.

#LI-Hybrid

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​ Welcome, your new opportunity awaits you.

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us :

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including :

Physical Wellness : Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

Mental Wellness : Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

Financial Wellness : Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

Family Care : Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

… and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting

California Residents : Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud : Please visit here to learn more about our Recruitment Fraud Notice.

Welcome, your new opportunity awaits you.