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Account Executive
The Account Executive is responsible for managing a portfolio of small to large enterprise accounts, driving sales growth through cross-selling and up-selling. They lead strategic communication, collaborate with internal teams and partners, and facilitate sales reporting for senior management. They develop and maintain strong sales pipeline, build long-term client relationships, mentor junior staff, and manage high-value accounts to ensure customer satisfaction and retention.
Responsibilities
Acquires and builds relationships with small and large enterprise accounts across one or more defined sales territories
Identifies and capitalizes on cross-selling and up-selling opportunities within target accounts, driving revenue growth and customer satisfaction
Collaborates extensively with internal teams, including product development, marketing, and customer support, to ensure comprehensive fulfillment of client needs
Prepares and presents detailed accounts and transaction reports to senior management, providing actionable insights and recommendations
Utilizes insights derived from performance reviews, internal discussions and market research to update internal sales systems and procedures, and enhance customer experience
Achieves and exceeds sales objectives, and contributes to the development and execution of the go to market strategy for strategic partnerships
Develops and nurtures long-term relationships with high value accounts, acting as a trusted advisor, with focus on maximizing customer satisfaction and retention
Mentors and guides junior account executives, fostering a culture of continuous learning and professional development within the team
Applies expert knowledge of inside and outside sales concepts in SME accounts and provides strategic support to sales team by developing retention strategies and managing key accounts
Employs a high standard of account management judgement to tackle open-ended problems that are difficult to prioritize, and define how things are done
Collaborates with cross functional teams to develop lead generation strategies and improve conversion rates
Qualifications
Bachelor's or master's degree in sales, business administration or equivalent
Understanding of Cyber Security market
Previous experience selling Cyber Security Solutions to end users
Experience
5+ years of experience with bachelor's or 4+ years of experience with Master's in areas such as account management, sales, sales operations or equivalent