Account director serp_jobs.h1.location_city
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Account director • berkeley ca
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When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry.
Our legacy is rooted in innovation and excellence, earning us a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Empowering the Legal Industry to Work Smarter.At Litera, we're redefining how the world's top law firms and legal professionals work.
With more than 25 years of innovation at our core, we deliver a ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Checkr is building the data platform to power safe and fair decisions.Established in 2014 Checkrs innovative technology and robust data platform help customers assess risk and ensure safety and com...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity.This long-term undertaking brings the world’s best scientists, engineers, and business profess...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Account Director - Strategic Expansion (Health Systems).InsightRx is a precision medicine software company advancing individualized therapeutic decisions across both clinical care and drug developm...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Tevora is a tight-knit community of professionals with a shared passion for our craft.Every day, we combine in-depth knowledge of cybersecurity, technology, and compliance to help create more secur...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
This is a hybrid role (three days per week at our HQ in San Fransisco, CA and will report directly to the VP of Client Experience.
Crafty elevates workplace food and beverage programs with enhanced ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
The Account Director, Wellness will be responsible for driving the growth of Catalent's Consumer Healthcare business in their assigned region within the United States and Canada.The primary focus o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
This is a hybrid role (three days per week at our HQ in San Francisco, CA and will report directly to the VP of Client Experience).
Crafty elevates workplace food and beverage programs with enhanced...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Nectar Communications shapes and elevates voices and stories that matter to the world.Our powerful combination of fearlessness, creativity and drive built on decades of strategic communications exp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Flexible Business Development / Full-time / Remote.Morning Consult is a global decision intelligence company changing how modern leaders make smarter, faster, better decisions.The company pairs its...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
The Account Director will demonstrate a strategic mindset and an ownership mentality, effectively guiding and directing others to enhance the growth and viability of the territory.This role will dr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Zayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society.
Zayo's 141,000-mile network in North America and Europe i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Building a Brand Starts with a Story.FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aero...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
LiveRamp is the data collaboration platform of choice for the world's most innovative companies.A groundbreaking leader in consumer privacy, data ethics, and foundational identity, LiveRamp is sett...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
This is a remote role, required to work in EST hours.Marketbridge is a leading integrated growth consulting and marketing services firm that accelerates performance from strategy through execution....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Building a Brand Starts with a Story.FIRST is a leading global brand experience agency serving clients in various industries including financial services technology new & traditional media aero...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Postman is the world's leading API platform, used by more than 40 million developers and 500,000 organizations, including 98% of the Fortune 500.
The company is headquartered in San Francisco and ha...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
This is a hybrid role (three days per week at our HQ in San Fransisco, CA and will report directly to the VP of Client Experience.
Crafty elevates workplace food and beverage programs with enhanced ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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job_description.job_card.job_descriptionManages the client relationship, acting as a trusted advisor and strategic thought leader to meet and exceed the client’s expectations Demonstrates credibility, integrity, and thought leadership, influencing business outcomes Manages enterprise-wide client relationships at senior levels, while acting as an extension of the client’s executive management team as necessary Creates alignment between client needs & organizational delivery Manages issue escalation and conflict resolution Acts as an expert in client’s business, culture, and strategy by pro-actively contributing to the improvement of the service delivery Supports execution of client’s business through the development and execution of an Account Business Plan and Operating Budget Influences the client’s planning and budgeting process to enhance value and optimize performance Represents the client’s best interests externally to the market and community Strategic interpreter of needs and identifier of new value-added services Accommodates, plans, integrates portfolio expansion & contraction Ensures the successful management of scope expansion & renewal activities Establishes and executes resource & talent strategy Acts as single point of contact for communication to and from the senior client representative Acts as team leader and is responsible for provision of all services that touch the client; manage escalation process and business changes that impact service delivery Maintains effective communication on significant matters with and between all functional areas of the account team and the service delivery team Bachelor's degree in business administration, management, finance or equivalent from an accredited institution Fifteen or more years of related Integrated Facilities management experience Experience acting as highest level relationship owner to a large client Experience managing client relationships Experience developing and managing significant OPEX and CAPEX budgets Experience mentoring others, building, leading and mentoring teams Possess high Emotional Intelligence (EQi) Manages in a diverse and dynamic environment with cross / multi regional responsibilities High level of personal credibility, integrity, client relationship management, networking, collaboration and interpersonal skills Demonstrated track record in the development & implementation of strategic plans Exceptional collaboration and persuasive skills / consultative skills and ability to prioritize Understanding of contracts and commercial FM models in the market Strong communication and presentation skills, and industry knowledge and trends Interprets and manages risk, and delivers results Advanced knowledge of Microsoft Office Word and Excel Ability to work effectively in an environment of ambiguity & constant change Compensation : $200,000 - $220,000
Overview
When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies, as well as recognition as one of U.S. News & World Report’s Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.
Responsibilities
As a Director of Account Management with Hines, you will facilitate the day-to-day relationship between Hines and the client, acting as a trusted advisor and strategic thought leader to efficiently grow to scale as the business expands. The Account Director will ensure alignment between the account organization and other disciplines (e.g., Facilities, Property & Engineering) within Hines both internally and externally to ensure the delivery of best-in-class operations.
Responsibilities include but are not limited to :
Contract Management and Governance
- Accountable for financial performance of the Client’s “spend”
- Ensures fulfillment of vendor contracts, and sets the tone and culture for the way Hines delivers services
- Engages Hines senior executive involvement on a regular basis to leverage the broader Hines expertise as part of delivering an integrated set of services
- Regularly engages Hines FM Platform and Central Operations and Engineering Services (COES) involvement to support the client objectives as part of delivering an integrated set of services
Client Relationship Management & Development
Strategic Planning & Value Creation : Account Growth
Service Delivery Integration and Assurance
Qualifications
Minimum Requirements include :
We are an equal opportunity employer and support workforce diversity.
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