Account assistant serp_jobs.h1.location_city

Job Description

The Account Executive will be responsible for building and nurturing long-lasting, strategic relationships with customers by gaining a deep understanding of their marketing and communications needs. This role will collaborate within the Marketing and Communications team to strategize, initiate, lead, and communicate projects on behalf of the client. This crucial position will use the utmost professionalism in customer service, problem solving, presentation, organization and planning skills to deliver impactful results to the position's assigned college or unit.

Essential Duties :

• Cultivates strong, long-term relationships with key clients through a deep understanding of their communication and marketing needs.
• Collaborates with Marketing and Communications teams to develop and implement effective marketing strategies and campaigns tailored to the assigned college or unit.
• Delivers exceptional customer service by ensuring that all marketing and communication efforts meet or exceed client expectations and objectives.
• Tracks, analyzes, and report on the effectiveness of marketing campaigns, providing actionable insights to improve future initiatives.
• Maintains a high level of professionalism and a client-centric approach while addressing challenges or issues, ensuring positive outcomes for both the client and department.
• Ensures deadlines and client deliverables are me this includes preparing, tracking, and managing scopes of work, timelines and project briefs.
• Proactively identify opportunities to optimize marketing efforts based on client engagement patterns and needs.
• Conducts client surveys to gather feedback and create action items.
• Manages all aspects of assigned account activities this includes brainstorming, strategy, content creation, community management, reporting, and analysis, and delivers recommendations and smart counsel.
• Performs various duties as needed to successfully fulfill the function of the position.

Job Requirements

Required Education and Experience : Bachelor's Degree in communications, marketing, public relations, or related field, AND :

Equivalency / Substitution :   Experience or a combination of education & related experience can be considered in lieu of degree. A one-to-one ratio is used to determine the number of years of experience required in place of a degree.

Skills :

Certifications : None

Advertised Physical Requirements :

Supervision : No Supervisory Duties

Special Instructions :   If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit

Why You Belong at the University of Oklahoma :   The University of Oklahoma values our community's unique talents, perspectives, and experiences. At OU, we aspire to harness our innovation, creativity, and collaboration for the advancement of people everywhere. You Belong Here!

Equal Employment Opportunity Statement :   The University, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, marital status, genetic information, gender identity / expression (consistent with applicable law), age (40 or older), religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to admissions, employment, housing, financial aid, and educational services.

Hiring contingent upon a Background Check? : YesSpecial Indications : Hiring contingent upon police records check

Job Posting

: Sep 17, 2025