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Customer Service Representative

Meet MedPro Group. We're an industry-leading Berkshire Hathaway insurance company with a passion for our clients and our team. We are hundreds of professionals with varied backgrounds and experience levels who came together to achieve one goal : protecting those who have made it their mission to serve and care for others. Never considered the insurance industry before? We think you should.

In this role, you will

• Manage and triage customer service email inbox.
• Support all sales initiatives related to new business production, retention, and utilization of the Customer Relationship Management (CRM) system.
• Manage and prioritize multiple assignments.
• On a daily basis, issue Certificate of Insurance (COIs), credentialing letters, loss runs, and support renewal / retention efforts.
• Perform other duties as assigned.

We are looking for candidates with

Why MedPro?

MedPro Group's mission is built on a century-old legacy of protecting those who protect others. From our roots in our hometown of Fort Wayne, Indiana, we've worked diligently to become the nation's premier healthcare liability coverage provider, currently insuring more than 300,000 customers. With that growth, we've built a significant presence in all 50 states. Our team works across the country to provide the best strategies to mitigate risk and preserve the reputations of those who have entrusted their good name to us. That passion built on a foundation of a culture that values uncompromised integrity, obsessive client focus, great teamwork, and a long-term mindset makes MedPro a preferred employer that many call their career home.

MedPro Group is an Equal Opportunity Employer.