Account administrator serp_jobs.h1.location_city

GENERAL SUMMARY

The NetSuite Administrator will manage and maintain the NetSuite ERP platform, ensuring it meets DeZURIK's business needs while supporting end users and optimizing system functionality. This role includes system administration, user support, testing, and maintaining integrations, searches, and workflows. The ideal candidate will collaborate with cross-functional teams to troubleshoot issues, implement enhancements, and ensure the integrity of the NetSuite environment.

This position is currently eligible for DeZURIK's hybrid work schedule.

PRINCIPAL DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)

• Perform user management tasks, configuration adjustments, and troubleshoot user login / access issues, including 2FA resets and security questions.
• Monitor NetSuite global changes and biannual releases; communicate upcoming updates, evaluate risks, and oversee testing in Sandbox to ensure quality assurance.
• Develop, maintain, and optimize saved searches, dashboards, SuiteAnalytics datasets, workflows, and native reports to fulfill data and operational needs.
• Provide day-to-day technical support to business users through the case / ticketing system, addressing and resolving NetSuite functionality and configuration issues.
• Identify, document, and resolve system bugs while ensuring timely communication with impacted teams.
• Debug and resolve minor SuiteScript issues (e.g., PDF formatting) and collaborate with developers to address more complex bugs.
• Maintain and support NetSuite integrations, including Engineering PDM system, Pacejet, Avalara, and DotSolved.
• Collaborate with external partners (e.g., Deloitte) and SuiteScript developers to resolve system and project-related cases and enhancement requests.
• Prepare system reports for audits, compliance, and organizational standards, including regulatory or cybersecurity audits and perform CSV updates to maintain data integrity.
• Coordinate and perform testing for system updates, integrations, and enhancements, developing validation plans and checklists.
• Participate in system upgrade planning, module implementations, and process improvement projects to enhance the NetSuite environment. Attend product / feature webinars and communicate relevant updates to stakeholders.
• Perform regular audits of roles, permissions, saved searches, and reports to ensure best practices and clean system performance.

EDUCATION AND EXPERIENCE

KNOWLEDGE, SKILLS AND ABILITIES

PHYSICAL DEMANDS

WORKING CONDITIONS

Normal manufacturing and office environment. When working occasionally in some shop areas, personal protection equipment (PPE) will be recommended and / or required (safety shoes, safety glasses w / side shields, hearing protection, face shield, gloves, apron and boots). Must have the ability to support extended business hours to meet customer business needs.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

QUALITY

Quality encompasses all aspects of DeZURIK, Inc.'s business, and every team member shares the responsibility to prevent the occurrence of any nonconformity relating to product, process and the quality system. All team members have an obligation to identify and record any such nonconformity, and, through designated channels, initiate and recommend solutions.

SALARY AND BENEFITS

DeZURIK offers a competitive base salary in the $73,735 to $92,168 range, based on experience and qualifications, along with annual bonus opportunities tied to performance.

Beyond pay, our market-leading benefits are designed to support your wellbeing. These include medical, dental, vision, and life insurance, as well as short- and long-term disability coverage. DeZURIK also provides a health savings account with company match, a retirement plan for employer contributions through Vanguard, and access to the Granite Assistance Fund for support when it's needed most. We value time for rest and personal growth, offering generous paid time off, including volunteer time off and paid holidays.

LI-DNI