Talent.com

911 dispatcher serp_jobs.h1.location_city

serp_jobs.job_alerts.create_a_job

911 dispatcher • vacaville ca

serp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Dispatcher

Dispatcher

California StaffingDixon, CA, US
serp_jobs.job_card.full_time
The Dispatch Lead will manage end-to-end dispatch operations, ensure efficient route planning, and serve as the escalation point for drivers and customers. This role combines hands-on dispatching wi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Public Safety Dispatcher (Entry)

Public Safety Dispatcher (Entry)

Government JobsFairfield, CA, US
serp_jobs.job_card.full_time +1
Public Safety Dispatcher (Entry).To Protect and Serve the Community!.The Sheriff's Office is dedicated to the protection and well-being of every person in Solano County by providing excellent commu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Dispatcher

Dispatcher

California StaffingDixon, CA, US
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Dispatch Lead

The Dispatch Lead will manage end-to-end dispatch operations, ensure efficient route planning, and serve as the escalation point for drivers and customers. This role combines hands-on dispatching with supervisory responsibilities and data-driven route optimization.

Key Responsibilities

  • Ability to supervise and mentor a team of 35 dispatchers; conduct daily huddles and weekly performance reviews
  • Oversee real-time dispatching for a fleet of 200+ vehicles; adjust assignments based on traffic, weather, and priority loads
  • Design and refine daily / weekly routes using software to minimize miles, fuel, and overtime
  • Monitor KPI dashboards (on-time %, miles per stop, driver utilization) and implement corrective actions
  • Act as primary point of contact for driver escalations, customer inquiries, and after-hours emergencies
  • Collaborate with warehouse, sales, and safety teams to align on load requirements and ETAs
  • Maintain accurate logs in the TMS; generate daily / weekly reports for senior leadership
  • Train new dispatchers on company protocols, software, and compliance (DOT hours-of-service, weight limits, etc.)

Required Qualifications

  • Minimum 3 years of professional dispatching experience in trucking, last-mile, or courier services
  • Proven knowledge of route-planning software and ability to build optimized multi-stop routes
  • Strong geographic knowledge of the service area
  • 1+ year in a lead or supervisory role (formal or informal)
  • Proficiency with TMS platforms (e.g., Samsara, Motive, KeepTruckin, or equivalent) and Microsoft Office / Google Sheets
  • Excellent communication skillsclear radio etiquette and professional phone / email demeanor
  • Ability to thrive in a fast-paced environment; flexible schedule including some weekends / holidays