3d designer serp_jobs.h1.location_city

Job Description

Job Description

Who We're Looking For

We are looking to hire a Product Designer who will be responsible for designing innovative solutions that delight our customers and help them achieve their goals in our application. We are looking for a teammate with a curiosity and passion to understand our unique customers and ideate on solutions that meet their needs, has a breadth and depth of product design skills, is a creative problem solver, and an excellent communicator with a passion for delighting users who support the most vulnerable patients in the US. You'll work on a small, diverse team and report to the Director of Product. You'll work collaboratively within the Product team and across teams (e.g. Sales, Engineering, Customer Success) to ensure that we deliver solutions to our users' most pressing problems. As a Product Designer in a product-led company, you will work alongside our Design team to co-own the user lifecycle from beginning-to-end; talking with customers to understand their needs, facilitating powerful brainstorming sessions, presenting mockups, testing designs and working closely with engineering to execute, deliver and test the solution.

Who You Are

You are a self-starter, detail-oriented, agile and you ask the important questions to help you understand the true nature of the problem. You take a collaborative approach to your work and assume good intentions of others. You have a history of successfully designing solutions for B2B health technology companies and are driven to understand ‘why' in order to effectively communicate improvements. You are comfortable interfacing directly with customers and technical team members. Above all, you are empathetic and listen to others, work to understand their needs and effectively communicate your own needs in an effort to move the team forward in a sustainable way.

Within 1 month you'll...

• Learn the product inside and out
• Build a basic understanding of our users' needs
• Understand the market landscape, key players, and how CareMessage differentiates
• Understand the tools we use to evaluate the user experience
• Understand basic design elements used throughout our app

Within 3 months you'll...

Within 6 months you'll...

Responsibilities

Requirements

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.