Business Analyst

Knowledge, Skills, and Abilities

• Expert ability to analyze enterprise-wide business and technology issues in a large or complex organization and be able to document and communicate business knowledge.
• Demonstrated ability to identify appropriate members and develop effective teams with specific knowledge and skills needed to develop solutions and make recommendations.
• Ability to independently identify and obtain information sources needed to perform responsibilities effectively and efficiently.
• Advanced ability to recognize how and when to improve a process and to recommend, negotiate, and implement change.
• Comprehensive experience in business process analysis, new business process design, quality / process improvement, and change management.
• Advanced experience and ability at identifying key points and communicating results accurately and effectively to a broad audience.
• Thorough knowledge and understanding of the software development lifecycle including requirements analysis, design, testing, and deployment.
• Advanced skills with Microsoft Office (i.e. Excel, Word, Access, etc.).
• Working knowledge of project management methods, tools, and techniques, including MS Visio; experience working with project management software.
• Broad experience and ability in influencing others and encouraging creative thinking to identify solutions.
• Expert ability obtaining information and insight even when others are reluctant to share.
• Highly developed communication, interpersonal, and team building skills to develop and sustain effective working relationships, including facilitation and leadership skills.
• Skill in establishing and maintaining effective contact and communication with staff and management at all levels of the organization and with external groups / individuals.
• Expert ability to communicate business and technical concepts and information effectively to a wide range of audiences.
• Considerable ability to work as an effective member in a team environment and to mentor more junior staff.
• Ability to work independently and exercise appropriate judgment with a minimum of supervision and produce effective, acceptable results within defined time frames.
• Ability to take the initiative to assertively represent business needs, to stand firm when necessary and to compromise, when possible, to diplomatically challenge assumptions, and to make recommendations to business and technical staff at all levels of responsibility and authority throughout the organization.
• Highly skilled in effective time management and priority-setting.
• Demonstrated ability to analyze facts and apply sound judgment in decision making.
• Ability to understand and comply with all ETF security standards, policies, processes, and procedures.
• Certification of Competency in Business AnalysisTM (CCBATM) Designation, Certified Business Analysis ProfessionalTM (CBAP®) Designation, or equivalent preferred.

Top Skills & At Least 5-Years of Experience :

Experience - Lead, facilitate, and coordinate business requirements gathering. Validate the requirements and assist with the functional design of solutions.

Nice to Have :

Experience in doing business analysis on large and complex IT projects.