Client Service Representative

Client Service Representative

We are seeking an experienced Client Service Representative to join our team.

At VCA Animal Hospitals, we take our mission statement your pet's health is our top priority and excellent service is our goal very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.

Qualifications / Requirements

• Strong desire and passion to help & the ability to build relationships with clients, and patients.
• Excellent verbal, written, phone, and interpersonal skills.
• Strong organization and time management skills.
• Flexibility to work in an ever-changing environment.
• Common sense, compassion, and desire to learn.
• Critical thinking & Multi-tasking.
• Must be friendly, outgoing, and a team-player.
• Ability to lift 40 lbs.
• Willing to work long, irregular hours.
• Ability to walk, bend, stand and reach constantly during a minimum 8-hour day.
• Accurately maintain medical & financial records.
• Honesty, integrity, and a positive attitude.
• Good computer knowledge.

Education / Experience

Why We Need You

As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for :

Benefits

We offer competitive compensation and great benefits for eligible employees, including medical / dental, generous personal pet care discounts and more!

Salary

15.00 / hr - $17.00 / hr (but depends on experience).

Our Hours of Operation

Monday through Friday 7 : 00am - 7 : 00pm.

Saturday : 8 : 00am - 3 : 00pm.

Sundays : Closed.

Anticipated Work Schedule

About Us

VCA Angel Animal Hospital is an elite Veterinary Practice in Flower Mound, TX. We are proud to have cutting-edge technology, including one of the few (if only) rehabilitative services offered to pets in DFW. We are primarily a small animal clinic, treating canine and feline patients, but are also proud to treat some small mammalian exotics (ferrets, rabbits, hedgehogs, etc). We pride ourselves in the high level of client service that we can deliver to our clients daily. We combine our superior client service and personal attention with compassionate and high quality veterinary medicine. We have a large 6 doctor veterinary practice and operate on extended business hours. We have a full luxury boarding facility in which we have the capability of housing pets 24 hours a day, 7 days a week.

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