Reverse Logistics Specialist

What's Under the Hood

DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership.

You can find DriveTime's tire tracks across the nation with dealerships where we embrace a transparent pricing approach, eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre-owned vehicles. Regardless of where you're located, if you've got DRIVE and you're looking to make an impact, we'd love for you to make a difference with us!

That's Nice, But What's the Job?

The Reverse Logistics Specialist will serve as a contact for DriveTime reverse logistic inventory related to retail and wholesale grade units purchased through auction channels.

The Reverse Logistics Specialist will coordinate with multiple department leads to gather information, submit and track arbitrations and communicate with auctions in regards to reverse logistics inventory.

• Initiate, manage, track, and process reverse logistic inventory.
• Mediate and negotiate repair and / or pricing of disputed vehicles to arrive at a mutually agreed upon solution.
• Hold auctions accountable in adhering to NAAA guidelines.
• Work cross functionally across various departments.
• Manage arbitration and mediation cases; ensures information is entered and maintained in an online case management system; utilizes discretion and independent judgment by applying high-level knowledge and understanding of the DriveTime Family of Brand's rules and procedures on assigned cases.
• Resolves case-related issues; escalates matters to management as appropriate.

So What Kind of Folks Are We Looking for?

The Specifics.

So What About the Perks? Perks matter

Anything Else? Absolutely.

DriveTime Family of Brands is Great Place to Work Certified! And get this : 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards : Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)!

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!